Reviews

Read Our Customer Reviews!

If you’re looking for exceptional, professional service, call Town Eye Care & Optical! Our clients are happy with our services and you can be, too; just read the reviews below to see for yourself!

Exceptional Service & Staff 

Exceptional service, all the staff go above and beyond for service, friendliness and assistance. Dr. Jamieson is awesome, office is beautiful, he provided me with the necessary tests and worked within my benefits to help me out. I had not gotten my eyes checked in years as I have been to Hamilton for last appointments and would sit in the waiting room for hours before being seen, then sit again between all tests. Dr. Jamieson completed all my tests in a quick efficient manner, we picked out glasses quickly (thank you to your Mom who works with you). There was no wait time and the office has evening appointments. Can't recommend this office enough for any of your eye needs

- Mary Lou M.

Friendly & Thorough Eye Doctors 

Great experience! Dr. Sayer was amazing. He was friendly and thorough and laughed when I told him how much I disliked getting my eyes checked. Thanks!!!

- Rachel B.

Exceptional Service & Great Value

Exceptional service. They worked with our insurance to ensure we got the best value from our policy for all of our family's eyeglasses.

- Gintas K.

Offered Good Advice 

My family and I were long time customers of Tony Law and Town Optical. After the business sold, I bought a pair of glasses from the new owner, I have to admit, I was not happy with the frame quality... when I went back to complain, I was pleasantly surprised at the length Dr. Jamieson and the Town Eye Care staff went to make things right. I am very happy with my new glasses. Take the time to make an appointment to speak to Dr. Jamieson. He asks good questions and gives equally good advice.

- Sevasti S.

Positive Eye Doctor Experience for the Whole Family 

Excellent service and care every time. Dr. Jamieson really goes out of his way to look after each of us. Our children are so comfortable with him and he makes each experience a positive one.

- Clare M.

Friendly & Helpful Staff

Everyone there is super friendly, they were able to help me pick the perfect glasses and got me a good deal on them. Highly recommend!

- Melissa S.

Exceptional, Personal & Professional Service 

Outstanding. The service I received by every single staff member was exceptional. A very personal and professional experience. I can't thank you all enough. I will be sending all of my family and friends your way when it comes time for new frames. Cheers!

- Sarah G.

Latest Cutting-Edge Technology Available 

I have been a patient of Dr. Mark Jamieson, along with my husband and 3 kids for years now and we feel very comfortable knowing the level of impeccable care and attention he gives each of us. His office is constantly being updated with the latest cutting-edge technology which he spends considerable time explaining throughout the exam. Our children are always eager to see him and enjoy going through all of the steps to ensure their eyes are in good health. Every time I see Dr. Mark Jamieson I am impressed at how much he cares about EVERY single patient. He is very detailed driven and demands perfection from the labs sending us away with perfect vision and a smile. Town Optical has a gorgeous collection of unique frames from all over the world. He has formed a wonderful team making the whole experience terrific for all ages. I highly recommend Dr. Mark Jamieson and Town Optical for all your eye care and optical needs.

- Lynn I.

Awesome Service!

Love Town Optical! Wouldn't go anywhere else!! The service you receive there is awesome!! They truly go out of their way!

- Carey B.

Knowledgeable & Honest Eye Doctor

What a great experience. .. Dr. Mark had me well taken care of. Extensive knowledge and an honest doctor is hard to come by these days.... HIGHLY RECOMMENDED. .

- P.S.S LANDSCAPING Burlington

Great Eyewear Selection

Excellent service and very friendly staff. Their selection of eyewear is great with plenty of options. They also have some state-of-the-art equipment and technology. Seeing a high resolution photograph of my optic nerve was pretty darn incredible! I highly recommend Town Optical.

- Ryan C.

Fantastic Experience at the Eye Doctor

Excellent customer service and great options for frames!!! Fantastic experience! Dr. Jamieson was knowledgeable and made my eye experience wonderful. Would definitely recommend 😊

- Lisa C.

Friendly, Knowledgeable & Attentive Staff

I have been a patient at Town Optical for the past few years. From the time you walk into Town Optical you are greeted by friendly, knowledgeable and attentive staff. Dr. Jamieson is very professional and dedicated to his patient’s needs. Along with providing exceptional eye care and advanced testing equipment, he takes his time to explain in detail your exam results. The prices are very reasonable and has a wide range of frames. A great experience!

- Lenore S.

Great with Kids

Great experience at Town Optical. Dr. Jamieson is great and wonderful with kids. Highly recommend!

- Amanda F.

Thorough & Dedicated Professional

My husband and I have been looking for a local Optometrist as we were not happy with our previous one.
Made an appointment for both of us for Exam at Town Optical. The staff were very helpful, friendly & professional.


Dr. Jamieson was extremely thorough, explained every test & obviously a dedicated professional. We were very pleased with our experience & Town Optical is now our eye care destination.

- Donna G.

Everything Explained in Detail 

From the minute I walked in the door at Town Optical I had friendly attentive service. The staff were all helpful and knowledgeable. Dr. Mark Jamieson was very professional and thorough and I was extremely happy with my visit. I was not rushed through and everything was explained in detail so I fully understood my exam results. I highly recommend Town Optical!

- Tammy G.

Fantastic Service 

I have been going to Town Optical for over 10 years and have had nothing except fantastic service. The staff take the extra care to ensure that you get the right glasses for your needs and have helped me out whenever I have required any repairs. 


They also have a fantastic Optometrist and offer a full set of services.


More recently Dr. Mark Jamieson diagnosed a cataract, and he has been very supportive throughout the process. Taking some extra time and going the extra mile to ensure I get the right specialist, asking questions about the surgery, giving good advice about the procedure and more importantly guiding me through some of the options. 


The people at Town Optical provide great service, and I they will continue to get my business. 

- Jim N.

Top Rate Customer Service & Staff

Town Optical is synonymous with top rate customer service and staff. Could not recommend them more. Whether you are from Waterdown or the outlying GTA/Hamilton area, it's worth the trip to Waterdown to see Dr. Jamieson.

- Alan C.

Top Notch Selection of Frames

Dr. Jamieson and all of the staff at Town Optical are awesome! Very professional, super friendly, and I found the selection of frames to be a notch above others opticians around. I love my glasses....very cool!

- Sue S.

My Go-To Optometrist 

Lost touch with Dr. Jamieson for a few years but so glad I found him again. Picked up my new glasses today and I could not be happier!

Never going anywhere again!!

- Devon T.

Amazing Service & Care

The service and care at Town Optical was amazing, the staff were great and made follow-up calls to make sure everything was ok. Dr. Mark Jamieson was very professional, performed all the test I needed and answered all my question. Thank you

- Mike S.

Exceptional & Empathetic Eye Care

Dr. Jamieson provides exceptional eye care. His manner and approach is always professional, empathetic, and thorough, He is dedicated to making the experience efficient; appointments are on time, billing is always accurate and he is quite respectful of my needs.

- Mike M.

Terrific Eye Care Practice

Dr. Jamieson has a terrific practice here at Town Optical


I have been a client of Town Optical for over 18 years and the service is the best.


Dr. Jamieson has been working with Tony for over six years and now has taken the practice to another level. Expert and up to date equipment helps you to fully understand your eye health.


Congratulation Dr. Jamieson and your staff for another great experience!

- Marion G.

Great, Professional Eye Care

Professional eye care service! Great place to go!

- 陈硕

Very Happy

Very happy with the service and quality of products!

- Alexandra A.

Town Eyecare & Optical

255 Dundas St E,

Waterdown, ON, L0R 2H6

Phone: 905-689-7711

Email:

town.office.email@gmail.com

Business Hours

Monday 10:00 AM - 07:00 PM

Tuesday 10:00 AM - 07:00 PM

Wednesday 09:00 AM - 06:00 PM

Thursday 11:00 AM - 08:00 PM

Friday 10:00 AM - 07:00 PM

Saturday 10:00 AM - 05:00 PM

Sunday Closed

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